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Returns Policy

Product Returns

We want you to be completely satisfied with our products because we always ensure the quality of the products . But if you are not satisfied with your order , you can return or change the product within 15 days of receipt .

Books , magazines and needles will not be returned unless defective. The product to be returned must be unused and in its original condition, without signs of wear and with factory packaging, accompanied with the receipt / invoice purchase.

In case you want to return a product , please contact first on

The returns sent to:

Afrati Mallou O.E

Havriou 1 & Kolokotroni

10562  Athens


The products being returned are your responsibility until they reach us, so please make sure it is properly packaged and sent to the correct address.

You will be responsible for the shipping costs of returned products. However, in case of any defective product you will be credited the return shipping costs.